PROFSSIONAL RESUME
WYNNE LEUNG MCINTOSH, COC

British Columbia
Canada

EXPERIENCE PROFESSIONAL

Intuit
Remote
Staff Product Designer
2021-Present

Led end-to-end product design strategy to support reducing churn and increase in adoption throughout the Mailchimp ecosystem. My primary focus strategy areas are in Email, Templates and International Expansion. 

Template Experience
Drove strategy and experimentation across email, transactional, and SMS templates. Conducted research, ran growth experiments, and delivered designs that increased template usage by 150% YoY and improved create-to-send rates.

Identity Integration
Led the Mailchimp × QuickBooks authentication redesign, reducing 2FA-related support tickets by 34% and increasing sign-ups via Google SSO.

International Expansion
Uncovered global customer needs through research and AI-assisted synthesis. Delivered GDPR-compliant solutions that supported new market entry and team alignment.

Email Builder: Drove adoption of the new builder by improving UX flows and accessibility, resulting in higher user activation and create-to-send metrics.

ADOBE
100 Hooper St.
San Francisco, CA, 94122
Senior Experience Designer for Creative Cloud
2018 - 2019

Adobe Review Services
Led the unification of six siloed review services within Creative Cloud, aligning UX, Engineering, and Product teams. Introduced Google Design Sprints to drive collaboration and innovation. Delivered nine new features, integrating research insights to enhance the review experience.

Worked closely with internal clients and stakeholders, including: Photoshop, InDesign, Dimension, XD, Assets Web, Libraries, Spark, and Document Cloud.

VERIZON MEDIA
110 5th St
San Francisco, CA, 94103
Senior Product Designer
2015 - 2018

PowerUp for iOS Mobile and Apple Watch
Led the seamless integration of engineering and design, applying user-centered design thinking to deliver PowerUp on iOS Mobile and Apple Watch.

Style Me Pretty for iOS Mobile
Developed and implemented a design process aligned with UX best practices, resulting in a breakthrough solution that enhanced value for existing customers and attracted new customers to the brand.

tvOS Design for TechCrunch, Engadget, BUILD and Autoblog
Successfully integrated new technologies to meet business objectives. Applied a consistent design thinking process across four builds on a new platform, enabling completion within three months.

AMAZON
410 Terry Ave N
Seattle, WA, 98109
Visual Designer II

Amazon Fire Phone
Collaborated with UX Designers, Product Managers, and Engineers to align the UX with the master visual design system. Developed variations of each control to meet the unique needs of different app teams.

Noteworthy applications shipped: Kindle Reader, Kindle Bookstore, Amazon Store, Amazon Silk (Amazon's custom browser), Amazon Wallet, Amazon Instant Video, Audible, Amazon Music, Firefly, and Mayday.

THE WALT DISNEY COMPANY, CLUB PENGUIN
1628 Dickson Ave #500
Kelowna, BC, V1Y 9X1
Senior Web Designer

Club Penguin Website Redesign and Team Alignment
Implemented the design thinking process and integrated research findings to drive a comprehensive redesign of the entire website. Successfully aligned seven different teams, including marketing, in-game animation, customer support, commerce, and membership, to deliver a cohesive redesign project. Launched the redesigned website, resulting in a 23% increase in memberships.

CORUS ENTERTAINMENT
25 Dockside Dr
Toronto, ON, M5A 0B5
Interactive Web Designer

Web Redesign Process: Sundance Channel, Movie Central, Nickelodeon Canada and Encore Avenue
Implemented a master redesign process, auditing and revamping user flows to meet both business and user needs. Received positive feedback from individual brand producers.

3D Animation Aligns With User Experience: Babar and the Adventures of Badou, Web Design
Collaborated with the animation team to apply human-centered design principles, meeting business objectives by creating an online space for children to engage with exclusive Babar games, printable coloring activities, and videos.

EXPERIENCE ACADEMIC

Alumni Coach , UBC, Vancouver, BC - 2025
Supported the growth of learner coaches for Cohort 19 at the UBC Organizational Coaching program.

Commonweal , The Center for Creative Community, Bolinas, CA - 2018
Conducted a creative expression workshop to support self-expression of creativity for a group of students in Bolinas.

San Francisco Women’s Gallery, San Francisco, CA - 2018
Delivered a workshop titled "Build Your Own Web Portfolio" to a group of three students, guiding them in creating their own portfolio websites.

Ceatani Art Center, Vernon, BC - 2017
Taught the workshop: “Build Your Own Web Portfolio” to a group of three students who created their own portfolio websites

Saga Movement Residency, Stokkseyri and Eyrarbakki, Iceland - 2016
Introduced design thinking and iOS mobile design to a group of nine students in Stokkseyri

Emerging Arts Professionals, San Francisco, CA - 2016
Fellow member of the Creative City group, involved in programming development and presentation at the annual conference held at the Jewish Art Museum in San Francisco.

EDUCATION

University of Toronto, BFA 06 w/ honors
Visual Arts and New Media
Bursary recipient

AWARDS

2018 – Yahoo! Fantasy Sports Internal Competition Winner - San Francisco, CA
2015 – The START Conference – Passion Awards for Creativity Division, San Francisco, CA
2011 – Gemini – Best Cross-Platform Project – Children’s and Youth, Toronto, ON
2011 – W3 Awards – Recognizing the Power of Creativity, Toronto, ON
2010 – FITC “Get a Job Day” – Featured Talent, Toronto, ON

Volunteer

• CoolArts Gallery

• Alternator Gallery